At x9999, the privacy of Pakistani players is treated with the same seriousness as the security of your PKR wallet. This Privacy Policy explains in plain terms exactly what personal information x9999 collects from you, why we collect it, how it is used, who it may be shared with, how long we retain it, and what rights you have over your own data. We encourage you to read this document in full before creating your x9999 account.
1.1 x9999 ("x9999", "we", "us", "our") is committed to protecting the privacy and personal information of every player who uses the x9999 platform. We understand that when Pakistani players register with x9999, deposit funds in PKR, and engage with our casino and sports betting services, they are entrusting us with sensitive personal and financial information. We take that responsibility seriously.
1.2 This Privacy Policy sets out the framework under which x9999 processes personal data. It describes the categories of data we collect, the purposes and legal bases for which that data is processed, how long we keep it, who we may share it with, what security measures protect it, and what rights you have as a data subject.
1.3 This Policy must be read together with the x9999 Terms and Conditions and the x9999 Responsible Gaming Policy, all of which are incorporated by reference into the overall agreement between you and x9999.
Plain language commitment: x9999 believes privacy policies should be written so that real people can actually understand them. While this document uses legally appropriate language where necessary, we have made every effort to explain our data practices in clear, direct terms that Pakistani players can read without needing a legal background.
2.1 For the purposes of applicable data protection law, x9999 acts as the data controller in respect of the personal data of registered players. As data controller, x9999 determines the purposes and means of processing your personal data.
2.2 x9999 operates the platform at x9999.biz under international gaming standards, and the platform's data processing activities are conducted in accordance with the responsible data handling requirements of x9999's operating licence and applicable international standards.
2.3 All data protection queries, requests to exercise your data rights, or privacy-related complaints should be directed to the x9999 Data Protection contact channel as specified in Section 16 of this Policy.
3.1 x9999 collects personal data from Pakistani players through several channels: directly from you during registration and KYC, automatically through your use of the platform, and in limited circumstances from third-party payment providers and identity verification services.
3.2 The categories of personal data x9999 may collect include:
| Category | Specific Data Points | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Registration & KYC |
| Contact Data | Pakistani mobile number (+92 format), email address (if provided) | Registration |
| Financial Data | JazzCash/EasyPaisa account references, bank account details (for bank transfer), deposit/withdrawal history, PKR wallet balance history | Cashier transactions |
| KYC Documents | Scanned or photographed CNIC, proof of address, source of funds documents | KYC verification |
| Gaming Activity | Bets placed, games played, winnings, session durations, betting history | Platform usage |
| Technical Data | IP address, device type, browser type, operating system, session logs | Automatic (platform access) |
| Communications Data | Live chat transcripts, support ticket content, SMS verification records | Customer support interactions |
| Preference Data | Responsible gaming limit settings, game preferences, communication preferences | Account settings |
3.3 x9999 does not collect sensitive personal data (such as health information, religious beliefs, or political opinions) unless specifically required for responsible gaming assessments or legal compliance purposes, and only with appropriate safeguards in place.
4.1 x9999 uses the personal data we collect for the following purposes:
5.1 x9999 processes your personal data on the following legal bases, depending on the specific processing activity:
6.1 x9999 uses cookies and similar tracking technologies on the x9999 platform to support essential functionality, security, and performance optimisation. Cookies are small text files placed on your device when you access x9999 through a browser.
6.2 The categories of cookies used by x9999 include:
6.3 x9999 does not use cookies to build third-party advertising profiles or to track your activity across unaffiliated websites. You may manage cookie preferences through your browser settings; however, disabling essential cookies will prevent you from logging in to and using your x9999 account.
7.1 x9999 does not sell your personal data to unaffiliated third parties for commercial purposes. Your personal data may, however, be shared with the following categories of recipients where necessary and lawful:
Important: x9999 requires all third-party service providers who process your personal data to implement security standards equivalent to those maintained by x9999 itself. Data processing agreements are in place with all relevant third parties.
8.1 As an internationally operated gaming platform serving Pakistani players, x9999 may transfer personal data to servers and third-party service providers located outside Pakistan. Where such transfers occur, x9999 ensures that appropriate safeguards are in place to protect your data, including contractual protections equivalent to applicable data protection standards.
8.2 x9999 prioritises data residency within secure, regulated jurisdictions and implements server-side encryption for all stored personal data, regardless of the geographic location of the server infrastructure.
8.3 By registering an x9999 account, you acknowledge and consent to the transfer of your personal data outside Pakistan where necessary for the delivery of x9999 Services, subject to the protections described in this Policy.
9.1 x9999 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, or to resolve disputes and enforce agreements.
9.2 The following retention periods apply as a general guide:
9.3 Where a regulatory authority, law enforcement agency, or court order requires x9999 to retain data beyond the standard periods above, x9999 will comply with that requirement for the duration specified.
10.1 x9999 implements a multi-layered security framework to protect your personal data and PKR wallet from unauthorised access, disclosure, alteration, or destruction. The security measures employed include but are not limited to:
10.2 Notwithstanding the above, no online platform can guarantee absolute security. In the event of a data breach that poses a material risk to player privacy, x9999 will notify affected players and relevant authorities in accordance with applicable obligations and without undue delay.
11.1 x9999 Services are strictly intended for individuals aged 21 years and above. x9999 does not knowingly collect personal data from individuals under the age of 21, and actively employs age verification measures at the point of registration and again during the KYC process prior to first withdrawal.
11.2 Where x9999 becomes aware — through KYC review, age verification checks, or any other means — that personal data has been collected from a person under 21, x9999 will immediately suspend the relevant account, delete or anonymise the personal data where legally permissible, and retain only the minimum data necessary to comply with legal record-keeping obligations.
Parental Notice: If you believe a person under 21 may have registered or be accessing an x9999 account, please contact x9999 support via live chat immediately. x9999 will investigate and act promptly. We strongly recommend the use of parental control software on any shared device that a minor can access.
12.1 As a data subject, you have the following rights in relation to the personal data x9999 holds about you. x9999 will respond to valid data rights requests within thirty (30) days of receipt, or notify you if a longer period is required:
13.1 x9999 may send you promotional communications about bonuses, casino game promotions, cricket betting offers, and PSL seasonal promotions where you have actively opted in to receive such communications at the time of registration or through your account settings.
13.2 Marketing communications from x9999 will be sent via SMS to your registered Pakistani mobile number. x9999 will not send unsolicited marketing communications to players who have not opted in.
13.3 You may withdraw your consent to receive marketing communications at any time by updating your communication preferences in your x9999 account settings or by contacting x9999 Customer Support. Withdrawal of marketing consent will be processed within five (5) business days and will not affect your ability to use x9999 Services.
13.4 Please note that transactional and account communications — including deposit confirmations, withdrawal notifications, 2FA SMS codes, and responsible gaming alerts — are not marketing communications and will be sent regardless of your marketing preferences, as they are required for the provision of x9999 Services.
14.1 The x9999 platform is a self-contained online gaming environment. x9999 does not include links to third-party websites within its platform. Should you encounter links to third-party websites through any external communications referencing x9999, please be aware that those sites are not operated by x9999 and are subject to their own privacy policies.
14.2 x9999 is not responsible for the privacy practices of any third-party websites or services that reference x9999 or that you may access independently. x9999 strongly advises Pakistani players to exercise caution when interacting with any website other than the official x9999.biz platform.
15.1 x9999 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Where material changes are made, x9999 will provide reasonable notice to registered players via the platform or by SMS to the registered Pakistani mobile number.
15.2 The effective date at the top of this document reflects the date from which the current version of this Privacy Policy applies. We encourage you to review this Policy periodically. Continued use of x9999 following notification of any update constitutes acceptance of the revised Policy.
15.3 Previous versions of this Privacy Policy are available from x9999 Customer Support upon request.
16.1 To exercise any of your data rights, to submit a privacy-related query, or to raise a concern about how x9999 has handled your personal data, please contact the x9999 Data Protection team through the following channels:
16.2 x9999 will acknowledge all privacy-related communications within two (2) business days and will provide a substantive response to data rights requests within thirty (30) days of receipt. Where the complexity of a request requires additional time, x9999 will notify you accordingly.
16.3 If you are not satisfied with x9999's response to your privacy complaint, you may escalate your concern to the relevant data protection supervisory authority in the jurisdiction under which x9999 operates. x9999 will co-operate fully with any such supervisory authority investigation.
16.4 This Privacy Policy was last reviewed and updated as of 1 January 2026. x9999 reserves all rights not expressly granted herein.
x9999 respects every Pakistani player's right to control their personal data. These rights can be exercised at any time by contacting x9999 Customer Support.
You may request a copy of all personal data x9999 holds about you. x9999 will provide this within 30 days of your verified request.
If any personal data x9999 holds about you is inaccurate or incomplete, you have the right to have it corrected without undue delay.
In certain circumstances you may request deletion of your personal data. Note that legal retention obligations may apply to some categories of data.
You may request that x9999 restrict processing of your data in specific circumstances while a complaint or query is being resolved.
Where processing is based on your consent or contractual necessity, you may request your data in a structured, machine-readable format.
You may object to processing based on x9999's legitimate interests, including analytics processing. You may also withdraw marketing consent at any time.
x9999 does not treat data protection as a legal formality. These are the concrete measures in place every day, protecting every Pakistani player on the platform.
Every data connection between your device and x9999's servers is protected by 256-bit SSL — the same encryption standard used by Pakistan's major banks. Your personal and financial information is secure in transit at all times.
x9999 stores passwords as cryptographic hashes — not in plain text. No x9999 staff member can ever view your password. If you forget it, you reset it via your registered Pakistani mobile number; x9999 cannot retrieve it.
x9999 does not sell your personal information to third-party advertisers, data brokers, or unaffiliated commercial organisations. Your data is used only to deliver x9999 Services and comply with legal obligations.
x9999 offers two-factor authentication via SMS to your Pakistani mobile number (+92). When enabled, no one can access your x9999 account from a new device without the OTP delivered to your registered number.
x9999 collects only the personal data genuinely required for service delivery, KYC compliance, and responsible gaming obligations. We do not collect data speculatively or beyond what is necessary for a defined purpose.
x9999 publishes its data retention periods and adheres to them. Your data is not kept indefinitely — it is held for the minimum period required by applicable law and then securely deleted or anonymised.
Cricket betting, live casino, 500+ slots — all in PKR via JazzCash & EasyPaisa. Your data stays yours. Your winnings move fast. Strictly for players aged 21 and above.